For those who may not have experienced this issue, like us, a considerable number of new Surface Pro owners reported their tablets were randomly entering a “Sleep” state. What’s worse, a smaller amount of users claim that the bug has caused them to lose work.
Naturally, the fix was made available through the Windows Update channel via ’s Settings menu on July 13, with Microsoft’s BryanH alerting users on July 14. In , the firmware update description simply reads “233.1763.257.0 revises system power reporting.”
Microsoft hasn’t explained what that means exactly, but has ensured folks that this will fix Surface Pro units randomly going to sleep.
While this is far from the first time a Surface device to suffer from random bouts of narcolepsy, this is definitely the fastest Microsoft has responded to the problem with a fix.